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Key figures

DKK million (unless otherwise stated) 2011 2010 2009 2008 2007
KEY FIGURES1          
Income statement          
Revenue 77,644 74,073 69,004 68,829 63,922
Operating profit before other items2 4,388 4 ,267 3,874 4,061 3,835
EBITDA 5,020 4,999 4,145 4,622 4,484
Adjusted EBITDA3 5,243 5,117 4,742 4,930 4,680
Operating profit4 4,165 4,149 3,277 3,753 3,639
Financial income 197 198 223 242 199
Financial expenses (3,004) (2,566) (2,531) (2,973) (3,216)
Profit before goodwill impairment/amortisation and impairment of brands and customer contracts 471 1,031 385 494 376
Net profit/(loss) for the year (507) (532) (1,629) (631) (442)
Cash flow          
Cash flow from operating activities 3,676 4,036 3,732 4,334 3,713
Acquisition of intangible assets and property, plant and equipment not related to acquisitions, net (1,010) (886) (897) (718) (715)
Financial position          
Total assets 55,023 55,435 54,354 53,605 55,348
Goodwill 27,170 27,747 27,434 27,259 27,593
Additions to property, plant and equipment not related to acquisitions, gross 938 861 954 964 938
Carrying amount of net debt5 29,905 30,619 30,886 29,639 29,086
Total equity (attributable to owners of ISS A/S) 2,070 2,626 2,190 3,498 5,459
Employees          
Number of employees at 31 December 534,500 522,700 485,800 472,800 438,100
Full-time employees, % 73 73 71 69 68
FINANCIAL RATIOS1          
Growth, %          
Organic growth6 6.2 3.5 0.6 5.9 6.0
Acquisitions 0 0 3 7 10
Divestments (2) (2) (1) (2) (1)
Currency adjustments7 1 5 (3) (3) (0)
Total revenue growth 5 7 0 8 15
Other financial ratios, %          
Operating margin3 5.7 5.8 5.6 5.9 6.0
Equity ratio 3.8 4.7 4.0 6.5 9.9
Interest coverage3 1.9 2.2 2.1 1.8 1.6
Cash conversion3 93 98 96 103 99
Basic earnings per share (EPS), DKK1 (5.1) (5.5) (16.5) ( 6.4) (4.7)
Diluted earnings per share, DKK1 (5.1) (5.5) (16.5) (6.4) (4.7)
Adjusted earnings per share, DKK1 4.7 10.3 3.9 4.9 3.8

1 For definitions, click here.

2 Excluding Other income and expenses, net, Acquisition and integration costs, Goodwill impairment and Amortisation and impairment of brands and customer contracts.

3 The Group uses Operating profit before other items for the calculations instead of Operating profit. Consequently, the Group excludes from the calculations Acquisition and integration costs and those items recorded under Other income and expenses, net, in which the Group includes income and expenses that it believes do not form part of the Group’s normal ordinary operations, such as gains and losses arising from divestments, the winding up of operations, disposals of property and restructurings. Some of these items are recurring and some are non-recurring in nature.

4 Excluding Goodwill impairment and Amortisation and impairment of brands and customer contracts.

5 With effect from 31 December 2010 the fair value of interest rate swaps hedging the interest rate of loans and borrowings has been reclassified from Other liabilities to Loans and borrowings. Comparative figures have been restated accordingly.

6Previously, acquisitions with reported annual revenue of DKK 50 million or more as well as acquisition of businesses that established ISS presence in a new jurisdiction were excluded from the calculation of organic growth during the first 12 months of ISS ownership. This has been changed in 2010 in order to align to a single-string calculation methodology for acquisitions. The change has been implemented retroactively for the financial years 2008, 2009 and 2010. There was no significant impact on the reported figures for 2009 and 2010 while organic growth for 2008 increased from 5.3% to 5.9% under the new calculation principle. For definitions, click here.

7 Calculated as total revenue growth less organic growth and less net acquisition/divestment growth. Currency adjustments thereby include the effect stemming from exclusion of currency effects from the calculation of organic growth and net acquisition/divestment growth.

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